Face ID is not working
my phone Face ID is not working
iPhone XS Max, iOS 15
User profile for user:
Erica_S1
User level:
Community Specialist
Hi there ifeoluwa291,
We understand you're experiencing an issue with Face ID on your iPhone.
It looks like you've already reviewed If an alert says Face ID has been disabled on your iPhone or iPad Pro.
This page may also help: Use Face ID on your iPhone or iPad Pro
Finally, give the steps here a try: If Face ID isn't working on your iPhone or iPad Pro
We hope this helps.