I cannot seem to connect Paramount Plus to my Apple TV model A 146

I cannot connect my Paramount Plus to my Apple TV A 1460, Sony 4 K

iMac 21.5″, macOS 11.5

Posted on Dec 22, 2021 11:49 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2021 11:42 PM

A1460 is a 2012 iPad model.

Apple TV boxes have model numbers A1218, A1378, A1427, A1469, A1625, A1842, and A2169. Identify your Apple TV model - Apple Support


If you have an A1469 Apple TV (3rd generation), then Paramount+ is not available there as a separate app, but as Channel inside the Apple TV app. That channel is for subscribers that started their tv channel subscription inside the Apple TV app. If you started your Paramount+ subscription outside the Apple TV app, then that is unfortunately not compatible. Those types of subscription have different terms and conditions, different perks and limitations, and are not exchangeable as such. You may want to consider to cancel and re-subscribe inside the Apple TV app.


If you have a later model Apple TV box, then you can install the Paramount+ app and sign in with your existing subscription. More options there.

1 reply
Question marked as Top-ranking reply

Dec 22, 2021 11:42 PM in response to br polk

A1460 is a 2012 iPad model.

Apple TV boxes have model numbers A1218, A1378, A1427, A1469, A1625, A1842, and A2169. Identify your Apple TV model - Apple Support


If you have an A1469 Apple TV (3rd generation), then Paramount+ is not available there as a separate app, but as Channel inside the Apple TV app. That channel is for subscribers that started their tv channel subscription inside the Apple TV app. If you started your Paramount+ subscription outside the Apple TV app, then that is unfortunately not compatible. Those types of subscription have different terms and conditions, different perks and limitations, and are not exchangeable as such. You may want to consider to cancel and re-subscribe inside the Apple TV app.


If you have a later model Apple TV box, then you can install the Paramount+ app and sign in with your existing subscription. More options there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot seem to connect Paramount Plus to my Apple TV model A 146

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.