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aabhowardson Author

Level 1

4 points

iPhone and iPad not connecting to computer

I am no longer able to connect my iPhone, nor my iPad, to my computer; they are not recognized when I connect them via the USB. I have tried to update my drivers and I do not show the driver under the USB section on Device Manager. I have tried to run the "%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers" prompt and install the driver as directed, but still nothing. Please help!!!!

Windows, Windows 10

Posted on Dec 22, 2021 2:13 PM

Top-ranking reply

ChrisJ4203

Level 10

231,092 points

Posted on Dec 22, 2021 2:20 PM

See this for help. If your Windows PC doesn't recognize your iPhone, iPad, or iPod touch - Apple Support

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iPhone and iPad not connecting to computer

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