No call ID not showing up as banner or when phone is locked

Missed NO CALLER ID calls not showing up as banner.


iPhone 8 Plus, iOS 15

Posted on Dec 22, 2021 7:16 PM

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Question marked as Top-ranking reply

Posted on Dec 24, 2021 10:36 AM

Hi Maple-wood,


Thanks for getting back to us. If you have Silence Unknown Callers enabled, "Calls from unknown numbers are silenced and sent to your voicemail, and appear in your recent calls list." Read more about that feature here:


Detect and block spam phone calls - Apple Support


What you're describing with blocked numbers is also expected as outlined here:


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


"When you block a phone number or contact, they can still leave a voicemail, but you won't get a notification."


Take care.

3 replies
Question marked as Top-ranking reply

Dec 24, 2021 10:36 AM in response to Maple-wood

Hi Maple-wood,


Thanks for getting back to us. If you have Silence Unknown Callers enabled, "Calls from unknown numbers are silenced and sent to your voicemail, and appear in your recent calls list." Read more about that feature here:


Detect and block spam phone calls - Apple Support


What you're describing with blocked numbers is also expected as outlined here:


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


"When you block a phone number or contact, they can still leave a voicemail, but you won't get a notification."


Take care.

Dec 23, 2021 1:21 PM in response to Maple-wood

Hello Maple-wood,


Thank you for participating in the Apple Support Communities! It sounds like you're not seeing notifications for incoming calls when your iPhone is locked, is that correct? If so, start by confirming that you have enabled Lock Screen notifications for the Phone app following the steps here:


Use notifications on your iPhone, iPad, and iPod touch - Apple Support


You can further customize how the previews for incoming calls look under the "Lock Screen Appearance" section in Settings > Notifications > Phone. Let us know if there's any change after following those steps.


If this isn't the issue you're experiencing, please provide more details and we'll go from there.


Take care.

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No call ID not showing up as banner or when phone is locked

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