Apple ID balance
When I want to add fund to the balance it tells me that it could not be completed and I should contact itunes store support to Complete the transaction.
iPhone XS Max, iOS 15
When I want to add fund to the balance it tells me that it could not be completed and I should contact itunes store support to Complete the transaction.
iPhone XS Max, iOS 15
Do you see a "Your purchase could not be completed" message?
You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country but provides little additional guidance. Since it says to contact iTunes Support, do this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
Do you see a "Your purchase could not be completed" message?
You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country but provides little additional guidance. Since it says to contact iTunes Support, do this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
Apple ID balance