You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I use my Apple ID balance

I have been trying to purchase something with my Apple ID balance but it’s not working and I don’t know why it always show something like this /Your Purchase Could Not Be Completed


For assistance, contact iTunes Support at www.apple.com/ support/itunes/ww/.


[Re-Titled by Moderator]

iPhone 12, iOS 16

Posted on Sep 6, 2023 10:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2023 10:39 PM

Click here and ask the iTunes Store staff for assistance.


(244157)

1 reply

Why can’t I use my Apple ID balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.