I can't unlock my locked iPad for five years , the iPad is now on recovery mode could you helpme please to unlock it?

i don;t remember my icloud account or id and pasword so my iPad pro 9.7 is locked for many years, can you help me to use it by unlock the apparatus please?

Posted on Dec 23, 2021 5:14 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2021 5:18 AM

If you're talking about Apple ID & related password, you are referring to "activation lock" (an anti-theft measure), but neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

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Question marked as Top-ranking reply

Dec 23, 2021 5:18 AM in response to mulubirhan114

If you're talking about Apple ID & related password, you are referring to "activation lock" (an anti-theft measure), but neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

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I can't unlock my locked iPad for five years , the iPad is now on recovery mode could you helpme please to unlock it?

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