FaceTime call at HomePod mini

KaoKuCheung,

Thanks for the photo. Use HomePod for phone calls tells us you should be able to use it for FaceTime audio calls. So, let's take a look at some of the settings. See the section, "Set up Personal Requests" found in Set up HomePod to make sure you have the settings you need.

Another good article to look at would be Make Personal Requests on HomePod for more information.

Have a great day!

Hi KaoKuCheung, 

We’ll be glad to lend a hand with your HomePod and phone calls.

If we understand, you are asking Siri to make a FaceTime call, the HomePod responds, but the call goes to your iPad.

It’s sending the call to your iPad since it’s FaceTime. It needs to use the iPad for the FaceTime for video. If you want, you can switch the audio back to the HomePod after your FaceTime call has connected. See HomePod User Guide - Use HomePod for phone calls for details. 

If you ask Siri to make a call, the call will stay with the HomePod.

Let us know if you have further questions.

Cheers!

Hi Mingoslkd,

You are very welcome! If you have checked all your settings, and they are correct, you have been removed and added back to the HomePod, verified making audio FaceTime calls work with others using the HomePod then we recommend contacting Apple Support Advisors to see if they have additional steps to try. They can be reached by going to Get Support.

Let us know anytime you have questions.

Take care!