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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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loreal288 Author

Level 1

4 points

Right AirPod Pro Not Charging

The right AirPod pro is not charging when in the case. They were both working fine yesterday. One died so I put them both in the case to charge (using an actual Apple charger). After about an hour I went to use them again but the right ear wasn't connecting only the left. So I checked the battery and the case and left ear were showing as 100% but the right ear was not showing up at all. I used a q-tip to clean the inside of the case and the bottom of the right AirPod and let it charge for about 30 mins and tried it again. Still, the right would not charge. I have a secondary set of AirPods, so I cleaned that case out and tried charging it in that case as well with the same results. Finally, I put them back in the original case and forgot the device, and press the button on the back for 15 secs and reconnected them. Still same results. Is there anything else I can do to get it to work?

Posted on Dec 23, 2021 7:11 AM

Top-ranking reply

Smilin-Brian

Level 9

56,179 points

Posted on Dec 23, 2021 7:36 AM

If your battery has a manufacturing issue and it’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, Apple will service it for no additional cost. If your battery issue isn’t covered, Apple will offer battery service for a fee. The Apple Limited Warranty doesn’t cover wear from normal use.

If you have AppleCare+ for Headphones, it offers replacement coverage if your AirPod or Charging Case battery holds less than 80 percent of its original capacity. 

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Right AirPod Pro Not Charging

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