problem with loading page

i just got a new phone and in apple id suggestions it says that i should update my apple id settings. when i put my apple id it stays on the loading page (the picture) for a long time. i tried 4/5 times but it still doesn’t work. how could i fix this problem?


iPhone 13, iOS 15

Posted on Dec 23, 2021 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2021 12:53 PM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Dec 23, 2021 12:53 PM in response to nonono_

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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problem with loading page

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