The directions say that you must remove the iPad from your Apple ID device list. When I go to my iPad in the device list, it does not offer to “Remove from Account”. How do I do this?

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The directions say that you must remove the iPad from your Apple ID device list. When I go to my iPad in the device list, it does not offer to “Remove from Account”. How do I do this?

I am shipping an old iPad back to get credit towards a new one. The directions say that you must remove the iPad from your Apple ID device list. When I go to my iPad in the device list, it does not offer to “Remove from Account”. How do I do this?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 23, 2021 10:00 AM

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Answer 1

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FoxFifth

Level 10

469,917 points

Dec 23, 2021 11:43 AM in response to Remove_Device

Doesn't show on my iPhone or iPad either; try the following instructions instead: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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The directions say that you must remove the iPad from your Apple ID device list. When I go to my iPad in the device list, it does not offer to “Remove from Account”. How do I do this?

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