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My charging port won’t work

How do I get my port to charge again

iPhone XR, iOS 14

Posted on Dec 23, 2021 8:57 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2021 9:10 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work  - and you suspect that your charging port is the issue, then have your iPhone XR examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.

(3) Some more information that you are looking for exists in this article that you were reviewing earlier ➔ If your iPhone or iPod touch won't charge


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 23, 2021 9:10 PM in response to kaydree

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work  - and you suspect that your charging port is the issue, then have your iPhone XR examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.

(3) Some more information that you are looking for exists in this article that you were reviewing earlier ➔ If your iPhone or iPod touch won't charge


Axel F.

My charging port won’t work

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