Error

I decided to buy a product in the game. The game is proven, many people play it. When the payment was made with iTunes, it highlighted that an error had occurred, the money was debited, but the product did not arrive for the game.

iPhone XS, iOS 14

Posted on Dec 24, 2021 7:22 AM

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1 reply

Dec 24, 2021 7:25 AM in response to Diana_57

"If you don’t see your in-app purchases" click here --> - https://support.apple.com/HT204530

Click on this link to learn 'How to contact an app developer' about problems running an app or problems restoring purchases. --> https://support.apple.com/HT207959

If you cannot resolve the problem with the developer contact Apple:

Report a Problem - https://reportaproblem.apple.com/?s=6

If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

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