You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error

I decided to buy a product in the game. The game is proven, many people play it. When the payment was made with iTunes, it highlighted that an error had occurred, the money was debited, but the product did not arrive for the game.

iPhone XS, iOS 14

Posted on Dec 24, 2021 7:22 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2021 7:25 AM

"If you don’t see your in-app purchases" click here --> - https://support.apple.com/HT204530


Click on this link to learn 'How to contact an app developer' about problems running an app or problems restoring purchases. --> https://support.apple.com/HT207959


If you cannot resolve the problem with the developer contact Apple:


Report a Problem - https://reportaproblem.apple.com/?s=6


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Similar questions

1 reply
Question marked as Top-ranking reply

Dec 24, 2021 7:25 AM in response to Diana_57

"If you don’t see your in-app purchases" click here --> - https://support.apple.com/HT204530


Click on this link to learn 'How to contact an app developer' about problems running an app or problems restoring purchases. --> https://support.apple.com/HT207959


If you cannot resolve the problem with the developer contact Apple:


Report a Problem - https://reportaproblem.apple.com/?s=6


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.