new mac unable to detect a presonus audiobox usb audio interface, how do I fix this?

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new mac unable to detect a presonus audiobox usb audio interface, how do I fix this?

I just bought a brand new mac specifically for recording music but the audiobox usb audio interface is not being detected

iMac Pro

Posted on Dec 24, 2021 12:32 PM

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Answer 1

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Sonicray

Level 5

4,555 points

Dec 24, 2021 12:50 PM in response to Broph11

You need to update your box… read here:

https://www.presonus.com/press/press-releases/PreSonus-Adds-Native-M1-Support-For-Current-Hardware-Products

If you need more help with your music hardware contact the Presonus CS…

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Answer 2

Broph11 Author

Level 1

5 points

Dec 24, 2021 2:33 PM in response to Sonicray

This is very helpful...would you happen to know where I have to go to get the download (I've looked throughout the website, but have had no luck)..thanks!

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Answer 3

Sonicray

Level 5

4,555 points

Dec 24, 2021 4:25 PM in response to Broph11

Please read the link I have provided. You’ll find links to your product’s software… IF you still can’t find it please contact their CS team for more help…

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new mac unable to detect a presonus audiobox usb audio interface, how do I fix this?

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