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Level 1

4 points

iphone locked to owner my iphone xr is locked sim not supported

Hi, my iPhone XR reads sim not supported and I have gone to the sim provider to get another sim, it still reads sim not supported. Please help.

iPhone XR, iOS 15

Posted on Dec 24, 2021 6:20 PM

Top-ranking reply

Level 10

212,708 points

Posted on Dec 24, 2021 6:22 PM

That means that the phone is locked to a carrier, and the SIM was not for that carrier. You need to contact the carrier the phone is locked to and ask about their unlocking policy. See→How to unlock your iPhone for use with a different carrier - Apple Support

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