why does the transfer to ios keep failing
it will say 6 hours, and sometimes go down a few minutes... but 5 mins later it says "transfer error has occurred "
iPad, iPadOS 15
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User profile for user:
jdo_apple
User level:
Community Specialist
Hi carinajoan,
Thank you for participating in the Apple Support Communities. We understand you're having some trouble transferring data from android device to your iPad, and we'd like to assist. It looks like you've come from a helpful article. Just to confirm, have you followed all these steps?
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- Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
- On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
- Restart both of your devices and try again.
- On your Android device, turn off your cellular data connection. Then try the transfer again.
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Take care.