A message pooped out while i was listening to a song on apple music saying the certificate for this server is invalid you’re connecting to a server that pretending to be play.itunes.apple.com

How to know that my server is safe after this message pooped out?

iPhone SE, iOS 15

Posted on Dec 24, 2021 8:49 PM

Reply
1 reply

Dec 25, 2021 2:58 PM in response to Marwan1100

Hi Marwan1100,


We understand you're unable to listen to music through the Apple Music service. We're happy to offer some guidance.


If you're getting an error about the Apple Music server when trying to listen to content, that'll typically come from a connection issue.


You can try restarting your device: Restart your iPhone


If you're using a Wi-Fi connection, you can also try turning that off to use the cellular connection. See if you get the same error in Apple Music over both connections or just one. If you only get the error message over Wi-Fi and not cellular, or vice versa, then you'll know the issue is coming from that particular internet connection.


It's also a good idea to make sure your device is up to date.


Update your iPhone, iPad, or iPod touch


If you're still getting a server error when trying to play content from the Apple Music service, we'd recommend contacting Apple for assistance: Get Support


Hope this helps. Cheers!

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A message pooped out while i was listening to a song on apple music saying the certificate for this server is invalid you’re connecting to a server that pretending to be play.itunes.apple.com

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