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Level 1

4 points

I redeemed two gift cards and only got the money from one.

Hey I redeemed a 50$ and a 25$ gift card but my apple balance is only 48$. I double checked each card and they both said previously redeemed. When I added the cards it said it added the balance but it did not. What should I do? I haven’t bought anything

iPhone XR, iOS 15

Posted on Dec 25, 2021 8:43 AM

Best reply

Niel

Level 10

728,141 points

Posted on Dec 25, 2021 10:38 AM

Log out of the iTunes Store, and then back in. If the balance doesn’t correctly update, click here and contact Apple.

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I redeemed two gift cards and only got the money from one.

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