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I got a new phone. Why can’t I get my watch to set up? I have tried everything. I’ve reset and erased the watch. Now it says it’s unable to pair the watch. What do I do now?

Posted on Dec 25, 2021 10:18 AM

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3 replies

Dec 26, 2021 2:29 AM in response to sdeaton11

To unpair and erase watch and remove Activation Lock

From a web browser,sign in to iCloud.com with your Apple ID.

Go to Find iPhone.

Click All Devices at the top of the screen.

Click your Apple Watch.

Click Erase [device]. Select Next until the device is erased.

Click Remove from Account.


Dec 25, 2021 10:22 AM in response to sdeaton11

You have to unpair the watch from the old phone first,a watch can only be paired to 1 phone at a time.

Erasing a watch doesn't remove the activation lock;

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