I had my phone repaired for my screen and now the phone doesn't work and the screen isn't the same as before and it was provided through an insurance company recommended repairer.

What should I do and they messed up my sons I phone also!

iPhone XS Max, iOS 14

Posted on Dec 25, 2021 2:27 PM

Reply
6 replies

Dec 25, 2021 2:36 PM in response to QWERTY7890_

Just to get everything lined up, was it sold new or refurbished through an authorized retailers?


You might be able to have Apple or an Apple Authorized Service Provider evaluate your options. If it's just the screen that the problem then it might be possible to have that replaced for the standard out of warranty cost.


Other than that, often insurance company provided repairs are "guaranteed". But in general third-party insurance rarely pays for authorized repairs.

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I had my phone repaired for my screen and now the phone doesn't work and the screen isn't the same as before and it was provided through an insurance company recommended repairer.

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