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"Restore in progress" showing on iphone but not loading in finder?

I have already backed up my old phone onto finder and I am trying to restore the backup onto my new iphone 13 pro and I have reset the phone and computer and factory reset the new iphone, like the apple help number said, and the finder screen just pauses and its not loading nor showing me the progess of the update the buttons just go grey after I hit the restore back up button and the iphone 13 says it is restoring in progress but its been hours and finder is still not showing me any progress of the restoration. I have re started this three times and finder still isnt working and I have been trying for hours please help!

iPhone 13 Pro, iOS 15

Posted on Dec 25, 2021 8:37 PM

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Question marked as Best reply

Posted on Dec 25, 2021 9:19 PM

Connect iPhone to Mac


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

Here is the process to --> Backup on iTunes.


If you are experiencing an issue not listed here, contact support

2 replies
Question marked as Best reply

Dec 25, 2021 9:18 PM in response to apeterson444

If you have already set up the iPhone then the data created during this period will be lost if you use any of the processes given below


iPhone to iPhone, there are three ways,

  1. Quick Transfer --> Use QuickStart to transfer data to a new iPhone, iPad or iPod ...
  2. Restore from iCloud Backup --> Restore or set up your device from an iCloud backup - Apple ...
  3. Restore from iTunes backup --> Restore your iPhone, iPad, or iPod touch in iTunes on PC ...


Instead, try transferring data manually. One by One

  1. Messages, Media, Voice Memo, Keychain --> Turn on Messages in iCloudiCloud Photos, Voice Memo, Keychain, and your content is automatically stored in iCloud and is available on all devices that use the same Apple ID
  2. Contacts --> Contacts are not stored on an iPhone nor on SIM, they are synced to  Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other. Use the email account that is in your old iPhone.
  3. Notes, Reminders, Calendars --> You may sync all these from any of the email accounts that you have on your old iPhone. they can be synced using  Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other.
  4. Any Specific Files --> Upload to Cloud Drives (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud and Use Files app on your new iPhone too.
  5. Apps & Settings --> In any way they have to be redownloaded using the App Store. Even you had used any of the 3 processes mentioned earlier. Apart from the Apps following will also not get transferred.
    1. Content from the iTunes and App Stores or PDFs downloaded directly to Apple Books
    2. Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
    3. Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
    4. Face ID or Touch ID settings
    5. Apple Pay information and settings
    6. Apple Mail data
    7. Apple Music
  6. WhatsApp --> Take a backup of chats and media from within the WhatsApp App. Use the same Phone number as that of your earlier iPhone and activate the account in the new iPhone too. That's it.
  7. Shazam Account --> Access your Shazams on all your devices or online - Apple ...


"Restore in progress" showing on iphone but not loading in finder?

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