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The phone says it cannot be charged due to liquid detected in the charging unit. However, it was not near liquid and did not get wet. I find it suspect that this happens on Christmas Day and just after my Apply Care coverage runs out. Anyone else had this issue when you did not get your phone wet?
iPhone 11 Pro Max, iOS 15
Regardless of whether you believe that you didn't get this iPhone wet, the sensors in it does. Submerging an iPhone in a liquid is not the only way that it could potentially get that liquid inside. It also could only be coincidence that you got the warning after your AppleCare+ plan expired.
We have no idea how you have been using your phone or under what environmental conditions it has been exposed to. If you feel that this is something Apple should remedy, that's totally up to you. As such, you should have an Apple technician examine your phone and provide you with your options.
Regardless of whether you believe that you didn't get this iPhone wet, the sensors in it does. Submerging an iPhone in a liquid is not the only way that it could potentially get that liquid inside. It also could only be coincidence that you got the warning after your AppleCare+ plan expired.
We have no idea how you have been using your phone or under what environmental conditions it has been exposed to. If you feel that this is something Apple should remedy, that's totally up to you. As such, you should have an Apple technician examine your phone and provide you with your options.
MrHoffman wrote:
Rice is not recommended by Apple for this, as that tends to get rice dust and dirt into the device. Which ends up making rice mud inside the device, if there is any moisture.
More like rice cement eventually. Parts of the original Great Wall of China were made with rice as a binding agent.
If anything, a silica gel desiccant might work to remove any moisture although even that is controversial. There's apparently a company that will vacuum dry portable devices. The rationale is that the vacuum reduces the boiling temperature and a little bit of applied heat will cause the water inside to boil away.
I had a different device (an Amazon Fire) that refused to charge due to an electronic moisture detection sensor being tripped. But I waited a few hours and the warning went away and it would charge. Haven't seen anything of the sort with an Apple device though.
akmirjam wrote:
Put it in a bag with rice for a day to get the "moisture" out. Used a different charger, and it charged again. Very frustrating!
Rice is not recommended by Apple for this, as that tends to get rice dust and dirt into the device. Which ends up making rice mud inside the device, if there is any moisture.
The procedure Apple recommends is a flow of dry air. If the device has not been in or near water, drying would seem less than useful.
Per Apple, Don’t put your iPhone in a bag of rice. Doing so could allow small particles of rice to damage your iPhone.
Swap the charger and cable for known good, and check for and remove any debris or fuzz found in the Lightning charging port.
Those are the “cheap and easy” fixes for some of the more common charging problems, and don’t involve Apple.
If the iPhone still detects water, then there’s either an iPhone water-detection fault, or there’s water.
That’ll then be a discussion with the folks at Apple.
Put it in a bag with rice for a day to get the "moisture" out. Used a different charger, and it charged again. Very frustrating!
Why will the device not charge
