iOS update

Is there a way I can update my iOS from 9.3.5 to the recent one? I bought my son a refurbished iPad and it’s saying that all the apps are incompatible.

iPad, iPadOS 13

Posted on Dec 26, 2021 9:17 AM

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Posted on Dec 26, 2021 9:50 AM

The first generation iPad Air is too old to receive recent version of iPadOS. Here is a list of iPad devices that can receive the latest version: iPad models compatible with iPadOS 15.2 - Apple Support

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iOS update

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