CRChambless Author

Level 1

6 points

Apple logo appears and then disappears

I can't get my iphone 7 to full turn on. The logo comes on for 5 seconds and then goes off, after about 30 seconds the logo comes back on for 5 seconds and so on. I only need to get my info (pics, videos, etc.) off of it and to a new phone that I already have.

iPhone 7 Plus, iOS 14

Posted on Dec 26, 2021 12:01 PM

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1 reply

Community Specialist

Dec 27, 2021 10:16 AM in response to CRChambless

Hello CRChambless,

Welcome to Apple Support Communities. We understand that your iPhone is in a reboot loop. We are happy to help.

Please try the steps here: Force restart iPhone - Apple Support We also recommend the steps here: If your iPhone won't turn on or is frozen - Apple Support

If there is no issue resolution, please contact Apple Support here: Apple - Support - Product Selection

Let us know if you have further questions.

Take care.

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Apple logo appears and then disappears

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