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essi272 Author

Level 1

4 points

iphone 11 doesn't turn on, is stuck on apple logo

I ran out of memory space on my phone therefore I started deleting some old photos. While doing so i realised that they were not being deleted and that my phone was acting slow. I decided to turn it off and then turn it on again, but when I did so my iphone got stuck on the apple logo and it has been like that for almost 7 hours. I tried holding the volume buttons and also the on/off button and nothing. It still shows the apple logo!

iPhone 11 Pro, iOS 13

Posted on Sep 18, 2020 5:23 PM

Top-ranking reply

Chris0107

Level 9

51,929 points

Posted on Sep 18, 2020 6:17 PM

you are attempting the wrong procedure for a forced restart..

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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iphone 11 doesn't turn on, is stuck on apple logo

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