iPhone

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viktoriia274 Author

Level 1

4 points

iPhone

Hey, I bought a new iPhone online a few days ago, I opened the box and realized that I would like a different color

can I still exchange it for a different color if the box is open and I removed the screen cover?

iPhone 13

Posted on Dec 26, 2021 2:32 PM

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Answer 1

Top-ranking reply

Katana-San

Level 9

69,439 points

Dec 26, 2021 2:35 PM in response to viktoriia274

Hello ~ Did you buy it from Apple? You have 14 days to return it.

Returns & Refunds - Shopping Help - Apple

~Katana-San~

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Answer 2

Kurtosis12

Level 9

66,826 points

Dec 26, 2021 2:35 PM in response to viktoriia274

You have 14 days from the date of purchase to return it for a full refund. Return it and get the one you want.

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Answer 3

viktoriia274 Author

Level 1

4 points

Dec 26, 2021 2:35 PM in response to Kurtosis12

Even if I already opened the box?

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Answer 4

viktoriia274 Author

Level 1

4 points

Dec 26, 2021 2:38 PM in response to Katana-San

Yes, from apple but I already opened it

can I exchange it?

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Answer 5

Kurtosis12

Level 9

66,826 points

Dec 26, 2021 2:49 PM in response to viktoriia274

Yes

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Answer 6

Katana-San

Level 9

69,439 points

Dec 26, 2021 3:31 PM in response to viktoriia274

Hello ~ Yes again.

~Katana-San~

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