Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello, My ipad keeps going on the loading screen for about 15 seconds then going to the lock screen for about 1 second then to the loading screen again for another 15 seconds. what do i do?

Why is my iPad doing this?

iPad, iPadOS 15

Posted on Dec 26, 2021 6:15 PM

Reply
Question marked as Best reply

Posted on Dec 26, 2021 9:10 PM

You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair and Device Performance support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

4 replies
Question marked as Best reply

Dec 26, 2021 9:10 PM in response to kensley226

You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair and Device Performance support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

Hello, My ipad keeps going on the loading screen for about 15 seconds then going to the lock screen for about 1 second then to the loading screen again for another 15 seconds. what do i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.