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Level 1

4 points

iPad switches off when overloaded

My iPad Pro goes to a black screen with a loading icon when i run multiple apps at once. Multiple being word and google. Can anyone help resolve the problem or suggest and issue i need to claim for. Thanks

iPad Pro, iPadOS 13

Posted on Jun 8, 2020 8:13 AM

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Level 10

103,323 points

Posted on Jun 8, 2020 8:42 AM

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

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iPad switches off when overloaded

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