storage

sophi_me4 Said:

"storage: I don’t have anymore storage and when I go and try to buy more it said my account is disabled"

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Two Things:

A. Troubleshooting a Locked Account:

Request Direct Assistance from Apple:

Call Apple Support directly and request assistance with your Apple Account. They’ll know what’s going on and why. Request to speak to Apple Store Staff for assistance with account recovery and phone number reset. Once reset, attempt a login on the phone with the Apple Rep.

Contacting Apple:

• Contact Us - Choose Locations
• Proceed from there as Necessary.

B. Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

Also...

B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..

C. Clear "Other" (Applies to iPhone):

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.