how do i delete or remove a profile?

I received a hand me down MacBook Pro 13. It has another persons profile on it and I want to delete or remove that profile. How do I do that?

Posted on Dec 27, 2021 8:54 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2021 6:55 PM

Hi Pulplar,


You should erase your Mac to remove the data left behind by the previous owner.


Use Disk Utility to erase an Intel-based Mac - Apple Support (CA)

Use Disk Utility to erase a Mac with Apple silicon - Apple Support (CA)


If you run into an Activation Lock screen, contact the previous owner and ask them to remove Activation Lock. If they cannot do that, you should assume that the Mac is lost or stolen.


If Your Used Mac Gets Locked - Apple Community

3 replies
Question marked as Top-ranking reply

Dec 27, 2021 6:55 PM in response to Pulplar

Hi Pulplar,


You should erase your Mac to remove the data left behind by the previous owner.


Use Disk Utility to erase an Intel-based Mac - Apple Support (CA)

Use Disk Utility to erase a Mac with Apple silicon - Apple Support (CA)


If you run into an Activation Lock screen, contact the previous owner and ask them to remove Activation Lock. If they cannot do that, you should assume that the Mac is lost or stolen.


If Your Used Mac Gets Locked - Apple Community

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how do i delete or remove a profile?

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