iPad mini fully charged but won't turn on
iPad mini fully charged but when power button pressed Apple logo doesn't appear. Only the battery image, showing a red sliver, is shown against a black screen
iPad mini, iOS 12
iPad mini fully charged but when power button pressed Apple logo doesn't appear. Only the battery image, showing a red sliver, is shown against a black screen
iPad mini, iOS 12
As described, your iPad is not “fully charged”. In fact, the battery is fully discharged - and until the battery has at least a minimum level of charge, the iPad will not restart.
Your iPad battery may have reached the end of its useful lifespan - or the battery or your iPad Power Adapter has a fault. These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.
If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, if you have another device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple
As described, your iPad is not “fully charged”. In fact, the battery is fully discharged - and until the battery has at least a minimum level of charge, the iPad will not restart.
Your iPad battery may have reached the end of its useful lifespan - or the battery or your iPad Power Adapter has a fault. These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.
If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, if you have another device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple
Try and Force restart iPad
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button and keep it pressed until Apple logo appears, release the button and your iPad will finish booting up. See image below for reference.
Axel F.
Thank you for your reply. My iPad is an older version with a Home Button and I have already followed the instructions regarding that approach.
Thank you. I have an appointment scheduled to have iPad checked out.
iPad mini fully charged but won't turn on