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I have the lock screen on my ipad and i have never set up a passcode.

my screen is locked on my ipad mini


iPad mini 6 Wi-Fi

Posted on Dec 27, 2021 6:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2021 10:51 PM

If you are unable to enter the passcode to get to the Home Screen of your iPad, then either the iPad is disabled or too many attempts were made with an incorrect passcode to unlock the iPad. I know that you said that you have never set up a passcode. That is fine, however at present, your iPad thinks that there is a passcode in existence.


You will have to address this issue by resetting the passcode to your iPad by following the instructions in this guide published by Apple ➔  If you forgot the passcode or if your iPad has been disabled. You will need a computer to execute this procedure and all the data on your iPad will be erased.

Hopefully, you have a backup created on ➔ iCloud and/or on a computerIf you do then, you can ➔Restore your iPad from the backup file once your passcode has been reset and the iPad has been returned to factory settings by the procedure in the link above.


Axel F.

3 replies
Question marked as Top-ranking reply

Dec 27, 2021 10:51 PM in response to Decemberisbest

If you are unable to enter the passcode to get to the Home Screen of your iPad, then either the iPad is disabled or too many attempts were made with an incorrect passcode to unlock the iPad. I know that you said that you have never set up a passcode. That is fine, however at present, your iPad thinks that there is a passcode in existence.


You will have to address this issue by resetting the passcode to your iPad by following the instructions in this guide published by Apple ➔  If you forgot the passcode or if your iPad has been disabled. You will need a computer to execute this procedure and all the data on your iPad will be erased.

Hopefully, you have a backup created on ➔ iCloud and/or on a computerIf you do then, you can ➔Restore your iPad from the backup file once your passcode has been reset and the iPad has been returned to factory settings by the procedure in the link above.


Axel F.

Dec 28, 2021 5:17 AM in response to Decemberisbest

Decemberisbest wrote:

my screen is locked on my ipad mini


An iPad passcode cannot be recovered, reset or modified from another device. If your iPad is disabled, or the Passcode is unknown or has been forgotten, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



Dec 27, 2021 11:10 PM in response to Decemberisbest

Decemberisbest Said:

"I have the lock screen on my ipad and i have never set up a passcode. my screen is locked on my ipad mini"

-------


Troubleshooting a Locked iPhone:


Is this a Used Device?


A Scam, Perhaps?:

If this is a used device, then know that only the person logged in can log them selves out of it. So, if they do not log out, then you are out of luck (IOW: You've been scammed). So, ask the seller for a return. If purchased off of a Web site (i.e. eBay), ask if the seller can be held accountable , and if you can get money your money back. This is the sited the seller should have used: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. They should have known better.

I have the lock screen on my ipad and i have never set up a passcode.

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