Otterbox return

Hey, I just bought an otterbox case today from an apple store and didn’t realize but my friend got me a case from Etsy that I had been wanting for a WHILE. I was wondering do I have to return the case at the same apple store or can I return it to an otterbox store.

Posted on Dec 27, 2021 9:43 PM

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Question marked as Top-ranking reply

Posted on Dec 28, 2021 4:06 PM

Hello SunriseTantalize,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you have questions about the return process for a case purchased at an Apple Store. To start, check out the details about returns here: Returns & Refunds - Shopping Help - Apple


For returns at an Otterbox Store, we recommend reaching out to them to see what their policy on returns is.


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 28, 2021 4:06 PM in response to SunriseTantalize

Hello SunriseTantalize,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you have questions about the return process for a case purchased at an Apple Store. To start, check out the details about returns here: Returns & Refunds - Shopping Help - Apple


For returns at an Otterbox Store, we recommend reaching out to them to see what their policy on returns is.


We hope this helps.


Cheers!

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Otterbox return

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