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Hi my iPad will not charge until it runs completely down and then sits dead for several days. Followed all troubleshooting steps to no avail. When I plug in it the charge starts and immediately stops charging and states “not charging”. Port is clean.

Any suggestions on charging issue described above?

iPad Air Wi-Fi

Posted on Dec 28, 2021 6:48 AM

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Question marked as Top-ranking reply

Posted on Dec 28, 2021 9:12 AM

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

https://www.apple.com/retail/geniusbar/

1 reply

Hi my iPad will not charge until it runs completely down and then sits dead for several days. Followed all troubleshooting steps to no avail. When I plug in it the charge starts and immediately stops charging and states “not charging”. Port is clean.

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