Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The Apple ID "abcdef@gmail.com" cannot be used to unlock this iPad.

I forgot my iPad's password so I formatted it. When I opened it, it has an activation lock and when I enter my apple ID and password, this phrase shows up "The Apple ID "abcdef@gmail.com" cannot be used to unlock this iPad."


I tried resetting my password multiple times and removing the iPad from my icloud directly as suggested on my internet search, but nothing seems to work.


Please help me out.

Posted on Dec 28, 2021 9:34 AM

Reply
Question marked as Best reply

Posted on Dec 28, 2021 9:37 AM

Not sure what reformat means on an iPad, but see this link for guidance --> How to remove Activation Lock - Apple Support

Similar questions

1 reply

The Apple ID "abcdef@gmail.com" cannot be used to unlock this iPad.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.