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I haven’t received prorated refund based on my remainder of my sub in DuoLingo

I have upgraded my plan in Duolingo from an individual (60 usd) to a family plan (120$). As it is told in the instruction , I am supposed to get a prorated refund ( which is 120-60=60).

how long does the refund take place?

Posted on Dec 28, 2021 10:01 AM

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Question marked as Top-ranking reply

Posted on Dec 28, 2021 11:12 PM

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


M1 Mac mini, macOS 12.1; Watch, series 5 GPS/cellular, watchOS 8.3; iPad Pro 2nd Gen, iPadOS 15.2; iPad Air 2, iPadOS 15.2; iPhone 12 Pro, iOS 15.2; TV 4th Gen, tvOS 15.2; HomePods, audioOS 15.2 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Dec 28, 2021 11:12 PM in response to masail256

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


M1 Mac mini, macOS 12.1; Watch, series 5 GPS/cellular, watchOS 8.3; iPad Pro 2nd Gen, iPadOS 15.2; iPad Air 2, iPadOS 15.2; iPhone 12 Pro, iOS 15.2; TV 4th Gen, tvOS 15.2; HomePods, audioOS 15.2 and Airport Express w/ Airplay 2

I haven’t received prorated refund based on my remainder of my sub in DuoLingo

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