my phone wont restore

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Level 1

4 points

My phone screen consistently shows a black screen with writing: apple.com/iphone/restore

I've tried to restore and update multiple times, however it always brings me back the previous screen stated above. How do I resolve this problem?

iPhone 8 Plus, iOS 12

Posted on Dec 28, 2021 5:03 PM

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Answer 1

Level 10

210,087 points

Did you read the article at the top left of this thread?

I've tried to restore and update multiple times, however it always brings me back the previous screen stated above.

Then get help, scroll down in that article & click contact Apple Support.

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