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iPhone 13 won't connect to wifi

My new iPhone 13 pro will not connect to wi-fi. I can't delete VPN app. VPN is not connected. Read other responses but nothing is working. Can anyone help me??


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Dec 28, 2021 8:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2021 8:36 PM

ABEducator Said:

"iPhone 13 Pro Won't Connect to Wi-Fi: My new iPhone 13 pro will not connect to wi-fi. I can't delete VPN app. VPN is not connected. Read other responses but nothing is working. Can anyone help me??"

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Troubleshooting iPhone WiFi not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More
7 replies
Question marked as Top-ranking reply

Dec 28, 2021 8:36 PM in response to ABEducator

ABEducator Said:

"iPhone 13 Pro Won't Connect to Wi-Fi: My new iPhone 13 pro will not connect to wi-fi. I can't delete VPN app. VPN is not connected. Read other responses but nothing is working. Can anyone help me??"

-------


Troubleshooting iPhone WiFi not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More

Jan 20, 2022 6:15 PM in response to rmal123

rmal123 Said:

"I have done the reset but can’t connect to Wi-Fi or the other phone personal hotspot."

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Get this serviced.

Having tried all of the above, refer to the following...


A. Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contact an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone


Or...


C. Contact A Retailer:

Contact your local retailer, seeing if they replace these slots. 

Jan 20, 2022 4:08 PM in response to rmal123

rmal123 Said:

"The similar thing happening to my phone. Have done A, B & C but with no avail.: Is this iPhone 13 antenna issue?"

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Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

iPhone 13 won't connect to wifi

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