iPhone 13 won't connect to wifi

ABEducator Said:

"iPhone 13 Pro Won't Connect to Wi-Fi: My new iPhone 13 pro will not connect to wi-fi. I can't delete VPN app. VPN is not connected. Read other responses but nothing is working. Can anyone help me??"

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Troubleshooting iPhone WiFi not Working:

Try The Following the the Order Provided:

I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support

II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

1. Go To: Settings
2. Tap: General
3. Tap: Shut Down
4. Slide: Your Finger to the Right

B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.

C. Try manually restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

rmal123 Said:

"I have done the reset but can’t connect to Wi-Fi or the other phone personal hotspot."

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Get this serviced.

Having tried all of the above, refer to the following...

A. Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

B. Contact an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

1. Go Here: Find Locations - Apple Authorized Reseller
2. Click: Service & Support
3. Enter: your location information
4. See: if there is an AASP nearby
5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

Or...

C. Contact A Retailer:

Contact your local retailer, seeing if they replace these slots. 

rmal123 Said:

"The similar thing happening to my phone. Have done A, B & C but with no avail.: Is this iPhone 13 antenna issue?"

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Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

1. Go To: Settings
2. Tap: General
3. Tap: Reset
4. Tap: Reset Network Settings.
5. Enter: [Your Passcode]

rmal123 Said:

"I have done the reset but can’t connect to Wi-Fi or the other phone personal hotspot. My phone is back. Thank you Apple support."

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You are welcome.

For Note:

These are user-to-user forums. I'm just an everyday Apple user like yourself. I'm not Apple Support. Proud to have Assisted.

The similar thing happening to my phone. Have done A, B & C but with no avail.

Is this iPhone 13 antenna issue?

I have done the reset but can’t connect to Wi-Fi or the other phone personal hotspot.

My phone is back. Thank you Apple support.