My son does not know his Apple ID password. Password reset needs the credit card on his phone - which was shut down a year ago. Apple support "can not help" - going through reset password option says he has to wait 10 days to get an email on what's next? This is beyond unacceptable and frustrating
Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner. Pick the closest topic you can find.
Thanks, sent them feedback - I am just curious if anyone else had the same issue, how they resolved (without waiting this 2 weeks?) I can't seem to speak with anyone that has a clue how to help
You are welcome.
Frustration with apple id password change - there's no way to do it? I have to wait 2 weeks to "hear from apple"
