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Facebook news feed not loading

I access Facebook with a browser

I have tried loading Facebook via Chrome, Safari and Firefox. Same problem

Facebook loads fine on my ipad and my iphone

I've tried disabling all extensions including Adblocker

I have no installed antivirus apps

This problem started within the past week. Prior to that it worked for years

MacBook Pro 15″, macOS 10.15

Posted on Dec 29, 2021 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2021 7:09 AM

Barryd421 wrote:

I access Facebook with a browser
I have tried loading Facebook via Chrome, Safari and Firefox. Same problem
Facebook loads fine on my ipad and my iphone
I've tried disabling all extensions including Adblocker
I have no installed antivirus apps
This problem started within the past week. Prior to that it worked for years


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

2 replies
Question marked as Top-ranking reply

Dec 30, 2021 7:09 AM in response to Barryd421

Barryd421 wrote:

I access Facebook with a browser
I have tried loading Facebook via Chrome, Safari and Firefox. Same problem
Facebook loads fine on my ipad and my iphone
I've tried disabling all extensions including Adblocker
I have no installed antivirus apps
This problem started within the past week. Prior to that it worked for years


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

Dec 29, 2021 12:53 PM in response to Barryd421

Barryd421 wrote:

I access Facebook with a browser
I have tried loading Facebook via Chrome, Safari and Firefox. Same problem
Facebook loads fine on my ipad and my iphone
I've tried disabling all extensions including Adblocker
I have no installed antivirus apps
This problem started within the past week. Prior to that it worked for years

Let facebook know or look at their help center.

Facebook news feed not loading

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