I pair my iPhone 13 with my Apple TV. Pairing is successful. When I go to use my Apple TV remote via my phone, it doesn’t connect to the Apple TV. My phone is listens under devises on my Apple TV. I have restarted both devices.
iPhone 13
Valkontos,
Thanks for getting back to us and for verifying that information. To review this further, we recommend to contact Apple Support through this link here: Get Support
Kind regards.
Both Apple TV and phone have up to date software. I have unpaired and re-paired my phone so many times. When I pair my phone, I’m prompted to put the pairing numbers into my phone. That all goes fine. After I input the numbers, it IMMEDIATELY says “paired.” Then when I go to use the remote via my phone, it doesn’t work. It shows “choose tv,” (which it used to automatically show the correct tv). when I select the Apple TV from the drop down menu, it says “connecting…”. But it never connects.
Hello Valkontos,
Thank you for reaching out in Apple Support Communities. We understand your unable to connect your iPhone to your Apple TV. We'll be happy to help.
If you haven't tried yet, let's go ahead and unpair your iPhone to the Apple TV. For directions, please follow the section in this article that says, "Unpair your iOS device from your Apple TV": Pair your iOS device or Mac with your Apple TV Then, let's re-pair the iPhone to your Apple TV and see if that helps.
In addition, let's ensure that your iPhone is updated to the latest version of iOS 15.2 and that your Apple TV is updated to tvOS 15.2. Here's two articles on how to perform each step:
We look forward to hearing back from you with an update.
Kind regards.
I pair my iPhone with Apple TV but it doesn’t work
