Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
When I open Safari I get a notice that my Apple iPhone may be infected and to install an app. When I try to cancel the notice, I am taken to a site for Defendo: AdBlock and Security. How do I remove this from my iPhone7 so I can use Safari ?
Hi medina3400,
It sounds like you have a window in Safari you need to get rid of and we can help.
Try to close the tab normally:
If that hasn't solved it, try clearing Safari web data. Go to Settings > Safari > Clear History and Website Data.
Let us know if that takes care of this for you.
Thanks for using the Apple Support Communities.
Hi medina3400,
It sounds like you have a window in Safari you need to get rid of and we can help.
Try to close the tab normally:
If that hasn't solved it, try clearing Safari web data. Go to Settings > Safari > Clear History and Website Data.
Let us know if that takes care of this for you.
Thanks for using the Apple Support Communities.
Clearing web browser corrected the problem - Thank you
That’s a pop up ad delivered to you by a website you are going to.
Follow the advice above.
If it continues to happen, might want to install an ad blocker.
When I open Safari I get a notice that my Apple iPhone may be infected and to install an app. When I try to cancel the notice, I am taken to a site for Defendo: AdBlock and Security. How do I remove this from my iPhone7 so I can use Safari ?
