Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m not able to download / install 15.1 n 15.2 updates in my iPhone 10xs. I have put it on automatic update/install mode but despite connected to charger/ WiFi, it doesn’t help. The download n install button is not active. Any solutions?

I’m not able to download / install 15.1 n 15.2 updates in my iPhone 10xs. I have put it on automatic update/install mode but despite being connected to charger/ WiFi, it doesn’t help. The download n install button is not active. Any solutions?

iPhone XS, iOS 14

Posted on Dec 29, 2021 6:20 PM

Reply
10 replies

Dec 29, 2021 6:29 PM in response to shambu273

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings  General  Software UpdateIf there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

I’m not able to download / install 15.1 n 15.2 updates in my iPhone 10xs. I have put it on automatic update/install mode but despite connected to charger/ WiFi, it doesn’t help. The download n install button is not active. Any solutions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.