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My alienware monitor has a displayport connected to it going to hdmi and then the hdmi goes to thunderbolt which is connected to my mac. I am using bootcamp. My mac doesn’t detect the monitor and when I try putting the displayport option in alienware it has no signal how do I fix this?
iMac 21.5″ 4K, macOS 10.15
Hey there Nlcolaz,
Thanks for reaching out to Apple Support Communities about this issue with your monitor not working in Boot Camp. You may want to check for any driver updates while booted into Windows similar to what’s mentioned here:
Update AMD graphics drivers for Windows in Boot Camp
You may also find some good info here as well:
If your external display isn't detected or appears blurry on your Mac
Take care.
Hey Nlcolaz,
If it doesn’t work in MacOS as well as Windows, and you’ve completed all the steps in the resources above, reach out to Apple Support at the following link so they can look further into this with you:
Be well.
Hey Nlcolaz,
To verify, does the monitor work if using it from with macOS, not Windows? If it’s only happening when using Windows through Boot Camp, you may want to reach out to Alienware and let them know what’s going on. They may have some other steps you can take to resolve this:
Regards.
Did all the steps and got a blue screen now
Fixed the blue screen, updated the drivers, and it still doesn’t work. Is there anything else I can do to try getting it to work?
It doesn’t work in MacOS or bootcamp.
Alienware monitor not connecting to the mac in bootcamp
