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email

All my emails older than 2 years are missing. Does the Mail app automatically delete them or is the setting for that?


Posted on Dec 30, 2021 8:16 AM

Reply
6 replies

Jan 1, 2022 11:44 AM in response to tmor51

Thanks so much for providing that information for us, tmor51,


Since your iCloud email messages utilize the iCloud storage space you have available, we would first suggest seeing if you are low on storage: Manage your iCloud storage - Apple Support.


We would also encourage you to review mailbox size and sending limits, which can be found in the Apple Support article Mailbox size and message sending limits in iCloud - Apple Support.


Best!

Dec 31, 2021 10:00 AM in response to tmor51

Hey there, tmor51,


Thanks fro visiting the Apple Support Communities. We noticed your post regarding email has not gotten a response just yet. More information about what is occurring may help others in the community get you to a solution. Try answering the following questions:


  1. Are you using iCloud email, or another service (like Gmail, Yahoo!, Outlook, or other)?
  2. What device are you viewing your email on?
  3. Are you able to view the missing email by visiting your email provider's website? For example, if you use an iCloud email address, can you view the email at iCloud.com using a computer?


Best!

Jan 2, 2022 9:28 AM in response to Lindsay_B.

Thank you for the information. I have 50GB of storage and have about 2GB left. I rarely send email that exceed the size limits and I do have Mail Drop turned on.


My problem doesn't seem to involve either of these issues. The problem is I have lost all my emails I have put in folders that are 2 years old or older. The Mail app seems to have deleted them. Is there a setting that automatically deletes emails that are older than 2 years?


Thanks for your help.

email

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