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imac monterey 12.1 email frezzes

can anyone help me to fix email which freezes if I try to open and send -happens with google and hotmail

iMac 27″ 5K, macOS 12.1

Posted on Dec 30, 2021 10:06 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2021 10:17 AM

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


By chance is there any third party antivirus, cleaning or other third party maintenance apps installed???

1 reply
Question marked as Top-ranking reply

Dec 30, 2021 10:17 AM in response to rsegraves

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


By chance is there any third party antivirus, cleaning or other third party maintenance apps installed???

imac monterey 12.1 email frezzes

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