I have the iPhone 12 on iOS 15.2 and the Memoji face tracking doesn’t work, the Face ID works normally when I unlock the phone or when I do purchases
this has been going on since I first got the iPhone on August 21 2021
iPhone 12, iOS 15
Hi there basma119,
We understand that Memoji isn’t working as expected on your iPhone. We’d be glad to assist.
To confirm, are you following the steps outlined here?
Use Memoji on your iPhone or iPad Pro
If so, does Portrait mode work as expected on your iPhone?
Use Portrait mode on your iPhone
Let’s also restart your device and see if this continues.
Cheers!
My Memoji isn’t working!
