i got my boyfriend some beats studio buds and they won’t connect to his phone anymore. He had been having pairing issues since he got them. His phone is a galaxy a20. He had already tried to reset his buds and restart his phone but nothing he had tried will work.
Hello and welcome to Apple Support Communities berry178,
We see that your boyfriend is having an issue with pairing his Beats with his phone. We'd be happy to get you pointed in the right direction.
Has he tried to pair the Beats with another device? If this has been tried and the issue remains, then you'd want to reach out to Apple Support for further assistance.
If they do pair with another device, then he might want to reach out for assistance with his phone.
Thank you for using Apple Support Communities.
Bluetooth won’t connect to galaxy a20
