nickel97 Author

Level 1

4 points

How can I fix my true depth camera and get my Face ID working again?

How can I fix my true depth camera and get my Face ID working again?

iPhone 11 Pro Max, iOS 15

Posted on Dec 31, 2021 5:29 AM

Reply

Top-ranking reply

Level 10

209,808 points

Posted on Dec 31, 2021 5:50 AM

Start here:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

209,808 points

Dec 31, 2021 5:50 AM in response to nickel97

Start here:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I fix my true depth camera and get my Face ID working again?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up